Natalie General ManagerNatalie General Manager
Natalie comes to Richmond West End from the Goldfish Swim School in Columbia, MD. She is a Baltimore native (Go O's!) who has transplanted to Richmond. Shhh... don't tell her mom, but she REALLY loves it here! She enjoys rock climbing, boating, and long walks with her pup Ellie. She is incredibly passionate about swim safety and is on a mission to provide quality swim lessons to all kids 12 and under in the Richmond community!
Kelly Manager on DutyKelly Manager on Duty
Kelly is the newest addition to the Richmond leadership team. She has spent several years in the Martial Arts community (watch out she is a black belt!) and is enjoying the transition over to aquatics. She can be found on the deck, in the water, or sourcing new candidates for hire.
Qwanshe Manager on DutyQwanshe Manager on Duty
"Shay" as he likes to be called, is an incredibly strong Swim Instructor, challenging his students to try the tough strokes weekly. Shay is an avid reader and can be found with his nose in a book on lunch break. While working in his MOD role he can be found equally as often on the deck and front desk.
Cathleen Assistant General ManagerCathleen Assistant General Manager
Cathleen is no stranger to working with kids! She has a love for connecting with swimmers and watching them progress and grow in their swimming skills. Cathleen is a Spa and Pool Operator, Lifeguard, and has obtained her CPR and First Aid certifications. She is as active on and off the pool deck- just try to catch her zooming by!