COVID-19 FAQ

Goldfish Swim Schools in Massachusetts are temporarily closed.

Massachusetts citizens, including the Goldfish team and its members, are proving that we are united and #bostonstrong. In an effort as a small business to sustain our business operations and take care of our staff, we appreciate the supportive emails, calls, and social media posts in response to our difficult, but safe decision, to temporarily close. Our top priority is the safety and health of our community and staff during this time.

How long are you closed?

As you know, Goldfish Swim School in Massachusetts has made the difficult decision to close temporarily, to prevent the spread of COVID-19 and help our members, team and community practice social distancing. Following the guidelines of the local and state government announced by Governor Baker on Sunday, March 15th, we have made the additional precautionary decision to pause memberships as of April 1st. You will not be charged by Goldfish Swim School until we are open and running lessons.

Because this is a fast-moving and ever-changing situation, we want to assure you that we will be diligent in monitoring updates and following official recommendations from the public health authorities. We will keep you updated once we have made a decision on when we will reopen.

Are you open for family swims?

No, our entire facility is temporarily closed. This includes all activities and events, i.e. swim lessons, family swim, birthday parties, and swim team.

Does anyone at your swim school – customers or staff - have COVID-19?

At this time, we have not been notified or made aware of any confirmed cases at our school. We believe this closure is a prudent step to ensure the safety of all. Our overarching concern is the health of our community.

Are you providing refunds/ credits?

Following the guidelines of the local and state government announced by Governor Baker on Sunday, March 15th, we have made the additional precautionary decision to pause memberships as of April 1st. You will not be charged by Goldfish Swim School until we are open and running lessons.

For lessons cancelled in March due to our COVID-19 closure, we are working on creative and innovative ways to help you re-book these lessons when we open, including adding class availability and lanes.

How do I continue to communicate with Goldfish for updates or if I need to discuss options?

Please visit the announcement section of our website to keep updated on the latest news from Goldfish Swim School. If you need to speak with us directly and have questions, please be patient with us given the increased email/call volume. We will do our best to respond to you in a timely manner.

Swim Lessons

90-Degree Family Fun All Year Long

If you're looking for something out of the ordinary to do as a family, try our fun Family Swim. Family Swim is a great way for children and their families to spend an afternoon or evening together in our shiver-free 90-degree pool. Even better, children can put into practice everything they've learned from their swim lessons.

If you're new to Goldfish, Family Swim is a great way to get a taste of our experience with the whole family!

Smiling young swimmer

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