My daughter has a fear of the water. Goldfish has been very kind and supportive, and most important patient, with my daughter. Everyone rallies around her and gives her a pep talk week to week, and even encouraged us not to quit when she wouldn't even enter the pool. While she hasn't moved up a level yet she is slowly progressing and doing well. We have done swim lessons at other facilities and Goldfish has by far been our favorite place. Highly recommend it!