When researching a franchise for your investment, be sure to discuss in detail their training program. Make sure it includes a robust way to continue to strengthen your skills and build your team beyond the initial opening or introductory training.
At Goldfish Swim School, our owners and managers all go through an extensive program we call Goldfish University. Here they learn the four key areas of our business operations, sales, marketing, and finance. But training support doesn’t stop there. Combined with support from your Franchise Business Consultant and your Regional Marketing Manager, you will continue to review your business’s KPIs and receive customized support.
Training resources not only support Goldfish Owners. Goldfish Managers can tap into these opportunities as well. Last week, Goldfish Franchising hosted our School Leadership Summit. Owners and Managers from over 75 schools came to the two-day session. Facilitated by Goldfish Franchising’s Operations and Marketing teams, school leadership teams worked using actual case studies from Goldfish Swim School’s locations working to identify best practices and share knowledge. Cases ranged from safety to enrollment and scheduling, to recruitment and local school marketing. Schools were encouraged to partner with leaders from other schools to broaden their knowledge base and continue to develop a supportive community of Goldfish leaders.
Owners and managers left not only with some new thinking and best practices, but with new colleagues with whom they could continue to collaborate. “One of our core values is doing the right things, making the right decisions, and treating people with integrity, compassion, and trust. We believe experiences like the School Leadership Summit are key to producing the extraordinary results Goldfish desires. It is a labor-intensive feat to put on a training program as large and comprehensive as the School Leadership Summit, but it is the right thing to do to ensure our schools give WOW! Customer Service and produce Extraordinary Results,” shared Andrew McCuiston, President of Goldfish Swim School Franchising.
If you are considering making a new wave in your life, take 20 minutes and talk to us. Hear how owning a Goldfish Swim School could impact your life and community. Fill out the form and we will set up a call with you.
